We are always looking for skilled, dedicated professionals to join Team Periodic.
Ready to Help Change the Way Businesses are Run?
We’ve built a custom booking platform that helps marketing/advertising agencies, startups, and enterprises deploy branded booking experiences. Not your grandpa’s booking widget, Periodic is a white-label solution for businesses who want to offer a turnkey branded experience by using our Booking Sites or API.
Teams & Open Positions
Exciting opportunities to join a dynamic team building some great software! Browse the available positions below and see if any of the descriptions fit you.
Business Development
Advocating and helping to unlock value in our platform for our enterprise customers.
Customer Success Manager
- Bloomington, IN 47404
- Full-time
- Salary: $40,000.00 to $55,000.00 /year
Position:
Customer Success Manager
The Company:
Periodic is a custom booking platform that helps marketing/advertising agencies, startups, and enterprises deploy branded booking experiences. Not your grandpa’s booking widget, Periodic is a white-label solution for businesses who want to offer a turnkey branded experience by using our Booking Sites or API. Our office is located in The Dimension Mill, a beautiful 19k sq/ft converted space, down the street from Indiana University in Bloomington, IN.
The Role:
On a typical day you might…
- Unlock value for customers by helping them navigate the nuanced features of our platform.
- Advocate for particular customers’ needs within the Customer Success team.
- Share ideas with customers that will help them get the most value from our service.
- Write a knowledgebase article that will help customers understand how to use a setting or feature.
- Communicate with multiple stakeholders for complex projects and timelines.
- Attend a meeting of software developers to receive progress updates.
- Gather technical requirements for a project or new feature implementation.
- Collaborate with Platform Specialists to troubleshoot bugs and issues.
- Write change orders when the scope of a project changes.
The Qualities:
We are seeking a person who can help existing high-touch, enterprise customers get the most value out of their Periodic service. Outstanding candidates will have…
- 2+ Years of experience in the field.
- Bachelor’s degree or equivalent combination of education and experience.
- Experience with managing customer accounts and understand the complexity of projects dealing with multiple stakeholders.
- Confident written and verbal communication skills with an ability to talk to customers and developers alike.
- Quick thinking to problem solve and offer solutions in tough circumstances.
- The ability to participate in a fast-paced environment.
- Detail and results-driven mentality.
- Passion for problem solving.
The Perks:
- Join a fast-growing Midwest SaaS company.
- Work in an exciting, collaborative environment at The Dimension Mill (lots of startups, weekly events, podcast studio…)
- Casual dress code and flexible hours.
- Benefits package and opportunity for equity.
- Competitive salary and benefits.
- Join a team that likes working and playing together.
Data Engineering
We’re stacking up with developers! Check the job postings below.
Platform Specialist (Part-time)
- work with our software engineers within the Scrum development process
- test new features with the dev team
- identify and document bugs in the platform
- interact with customers from all over the world
- offer first-tier support using Intercom
- assist in Knowledge Base documentation
Qualifications:
Application Development
Informatics
Project Management
Quality Assurance
Software Development
Technical Support
UX
UI
Compensation: $10/hr
Book a time to learn more:
Meet With Nate Lattimer
Front End Developer (Internship)
Summer Internship: May 17, 2021 – August 12, 2021
Hourly Rate: $13/hour
Direct Report: Head of Product
The Company:
Periodic is a custom booking platform that helps marketing/advertising agencies, startups, and enterprises deploy branded booking experiences. Not your grandmother’s booking widget, Periodic is a white-label solution for businesses who want to offer a turnkey branded experience by using our Booking Sites or API. Our office is located in The Dimension Mill, a beautiful 19k sq/ft converted space, down the street from Indiana University in Bloomington, IN.
Primary Responsibility:
Periodic is seeking a Front-End Developer intern to coordinate a redesign of our developer documentation. The intern will work with members of our team to design, code, and test new documentation that will guide developers as they build new systems, features, and integrations on the Periodic platform.
On a typical day you might….
- Work with our Creative Director and Head of Product to envision and design improvements to the Periodic Developer Documentation
- Use HTML, CSS, and JavaScript to create pixel-perfect interfaces based on mockups
- Use Postman and other API clients to test the accuracy of the documentation
Qualifications:
- Experience using CSS, JavaScript, HTML, Postman
- Experience in an Agile/Scrum environment is preferred
- Strong attention to detail
- An eye for design
- Excellent verbal and written communication skills
- Ability to own a project and hit metrics on a sprint-by-sprint basis
- Knowledge and experience in software development
Benchmarks:
The goal of this position is to improve Periodic’s developer API documentation. The benchmarks for completion will be clearly defined by internal GitLab Epics, but will essentially break down into:
- Created business requirements for new API documentation
- Created an application within the Periodic ecosystem to contain the new API documentation
- Implemented new UI based on mockups
- Translated the documentation copy into the new UI
- Tested the new API documentation
- Launched the new API documentation
The Perks:
- Join a fast-growing Midwest SaaS company.
- Work in an exciting, collaborative environment at The Dimension Mill (lots of startups, weekly events, podcast studio…)
- Casual dress code and flexible hours.
- Join a team that likes working and playing together.
Book a time to learn more:
Meet With Nate Lattimer
Design & Marketing
Using creativity to help our technology reach its full potential.
Our Space
The office is located in The Dimension Mill, a beautiful 19k sq/ft converted space, down the street from Indiana University in Bloomington, Indiana.
Perks & Benefits
Join a fast-growing Midwest SaaS company located in Bloomington, Indiana, voted one of the best cities for work/life balance.
Competitive Salary
Forbes magazine ranked Bloomington one of the top five cities in the US for work-life balance.
Dynamic, Creative Team Culture
Our team is composed of hard-working, fun-loving people who want to build great software.
Benefits Package
Health, Dental, and Vision Insurance plus an opportunity for equity.
Exciting, Collaborative Environment
Casual Dress Code and Flexible Hours
Probably no need to explain further. We think this is a great perk!