Knowledge Base

An often updated source of expertise for all things Periodic

Dashboard Vocabulary

With the Periodic Dashboard Vocabulary settings, your dashboard can be changed in such a way to best convey the specific verbiage used by each and every one of your providers. To find the Vocabulary settings, you’ll need to navigate to the marketplace settings...

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Provider Signup

To find the Provider Signup settings, you’ll need to navigate to the marketplace settings page. To do this, click on the options button on the upper right-hand corner of the dashboard, which is represented by three horizontal bars. Once clicked, navigate down to...

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Download Reservation Data

Downloading reservation data is easy! This article explains in 3 simple steps how a user can download any and all reservation data. First head towards the reservations page. You can do this by clicking on the “Options Menu” button located on the upper...

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Changing Provider Subdomains

When creating a Provider, you are prompted to enter in a subdomain. This subdomain can be changed at any time by heading to the Provider edit screen. First, click on the provider in question to reveal the edit button in the upper right-hand corner of the Provider...

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Default Country Code

The Default Country code option is directly connected to the international form question on the Customer Form Field. If you’d like to include an international number question¬†on any one of your bookables, you should implement the Default Country code option on...

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Multiple Reservations

With the Multiple Reservations option enabled, all Booking sites will have the ability to allow your end users to select multiple reservations before checking out. This is extremely useful for Marketplace that assumes that a percentage of users will want to book more...

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Periodic Language

To make understanding our system easier, we have established a nomenclature specific to the Periodic system. Knowing this specific language will help you follow along with other knowledge base articles, and navigate the dashboard more quickly. We will use a chain of...

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Image Upload/Branding

Periodic knows that branding is one of the best ways to keep your customers coming back. It has surely been a priority for Periodic to allow our customers some surefire ways to “brand” our booking sites to help create unique experiences specifically...

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Pending Reservations

All reservations with the status of pending reservation have either the Administrator approval or Customer approval option set on the bookable they were booked from. Administrator Approval   You can find the option for holding reservations pending an...

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Price and Payment on your Bookables

There are three ways you can take payment on any one of your booking sites set up through your Periodic Marketplace. You can find the payment section for a bookable by going to the Bookable Edit Wizard > Advanced Tab > Payments. Payment in Full: You can collect...

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Custom Marketplace Home Page

A marketplace¬†home page usually just displays all of the Providers that have been created. We have a way for this home page to direct customers to whatever page you’d like with our Custom Marketplace Home Page Option. The first step is to head towards the...

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Password Protected Booking Site(s)

With the Password Protected Booking site option, you can setup a booking site that will not be able to be seen unless given the correct password The First step is to enter the Provider Creation/Edit Wizard window. You can do this by clicking on an existing provider...

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